Tele Caller
This role involves making outbound calls to potential customers and handling inquiries about steel products. The job is available for both freshers and those with 0 to 3 years of experience.
Key responsibilities for the tele caller role
The tele caller will engage in making outbound calls to potential clients, including dealers and contractors, to discuss the company's TMT steel products. Key duties include:
- Handling customer inquiries and providing detailed product information.
- Following up with customers to build business relationships.
- Coordinating with the sales team to convert leads into business opportunities.
- Maintaining records of customer interactions and call reports.
- Using basic computer skills and MS Excel to manage databases.
Who can apply for this tele caller position
This opportunity is open to candidates with any degree. Both freshers and those with up to 3 years of experience in telecalling, telesales, or customer service are encouraged to apply. Fluency in Tamil is required, with basic English proficiency preferred.
Experience in the steel, cement, or building materials sector is advantageous but not essential.
Opens WhatsApp. Hopin sends you the application link for this role.
Skills valued in this role
- Sales
- Calling
- Telesales
- Outbound calling
- Telephone Skills
- Telecalling
- Telemarketing
- Sales coordination
- English Proficiency (Spoken) 20%
- Business development 17%
- Effective Communication 17%
- Marketing 13%
Effective communication and interpersonal skills are crucial for success as a tele caller. Other important skills include sales proficiency and a good grasp of telephone etiquette.
Market overview for similar roles
- Similar roles Hopin tracks in Chennai
- 10
- Similar roles Hopin tracks across India
- 245
Many similar telecaller roles are currently available across India, indicating a high demand for this kind of position.
Company trust and rating
- Passed Hopin's scam screen
- Company rated 3.1 by 30 employees
Sumangala Steel has a company rating of 3.1 from 30 reviews, reflecting an average level of satisfaction among employees.
Tips for standing out in the application process
To enhance your chances of success, it helps to:
- Demonstrate strong communication skills and fluency in Tamil during interviews.
- Show familiarity with sales techniques and customer relationship management.
- Highlight any previous experience in telecalling or sales roles, even if limited.
- Be prepared to discuss your approach to handling customer inquiries effectively.
- Familiarize yourself with basic computer applications, particularly MS Excel.
Questions people ask about this role
What qualifications are required for this tele caller position?
Any degree is required, and both freshers and candidates with up to 3 years of experience in relevant fields can apply.
What languages should I be proficient in for this role?
Fluency in Tamil is necessary, with a basic understanding of English preferred.
What is the pay range for this tele caller job?
The salary for this position is between 15,000 to 25,000 per month.