Semi Technical Production Support

Tech MahindraChennaiFull-timePosted 4 days ago

This position involves providing technical support in a production environment. Freshers with the right qualifications are encouraged to apply for this full-time role with a salary of 2.6 LPA.

Skills relevant to this role

In addition to the core required skills, familiarity with HTML, Python, CSS, JavaScript, Node.js, and React can be beneficial, as these are commonly sought after in similar roles.

What you will do in this role

As a Semi Technical Production Support, you will assist in resolving technical issues within a production environment. Key responsibilities include:

  • Providing technical support related to Linux and Unix systems.
  • Utilizing SQL for troubleshooting and support tasks.
  • Collaborating with team members to enhance production processes.

Who can apply for this position

This role is open to fresh graduates with a degree in a technical field. Candidates must have basic knowledge of Linux, Unix, and SQL and should be prepared to work in rotational night shifts. Prior experience is not necessary, making this a suitable opportunity for those just starting their careers.

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About Tech Mahindra

Hopin company tier
B, well-known employer

Tech Mahindra is recognized as a well-known employer in the industry, with a favorable reputation among its employees, as indicated by a rating of 3.2 from 47,651 reviews.

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Job market context

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There are dozens of similar roles being tracked across India, reflecting a steady demand for production support positions, particularly for fresh talent.

How to prepare for this role

To strengthen your application, consider the following:

  • It helps to gain a foundational understanding of Linux and Unix through online courses or tutorials.
  • Familiarize yourself with SQL by practicing queries and understanding database management basics.
  • Brush up on customer service skills, as effective communication is key in technical support roles.
  • Consider gaining hands-on experience with troubleshooting technical issues, whether through internships or personal projects.

Questions people ask about this role

What is the salary for this position?

The salary for the Semi Technical Production Support role is 2.6 LPA, which is approximately 16,000 per month.

What are the working days and shifts?

This position requires working five days a week with rotational night shifts.

Is prior experience necessary for this role?

No, freshers are welcome to apply, and prior experience is not required.

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