Operations Executive

This is a quality-control seat for mystery audits. Field auditors send in their work, and you make sure it holds up and help the process get better over time.

• Checking reports: you go through observations, findings and recommendations against company standards, client requirements and evaluation criteria. You look for errors, gaps and mismatches, and confirm that photos, receipts and other evidence support what the auditor wrote.
• Fixing problems with people: you work with the audit operations team on issues found in reviews and give feedback so corrections happen quickly. You also train and support field auditors on quality standards, evaluation criteria and good practice.
• Building the system: you write and maintain checklists, protocols and guidelines, report on quality metrics and trends to management and other stakeholders, and look for ways to streamline workflows.

The posting says no experience is required, but it does ask for a bachelor's degree in English, journalism, communications or a related field. It also wants excellent writing and a keen eye for detail.

• Skills listed: MS-Office and written English.
• Location: Delhi, and the post states the work is onsite.
• There is 1 opening, and applications close in November 2026.

The post also mentions an informal dress code.

• Show your writing. A short sample, such as a report, review or article, speaks directly to the writing and detail the role asks for.
• Practise spotting mistakes. Take any document and note inconsistencies, missing information or claims without proof, since that is the habit this job runs on.
• Get comfortable in MS-Office, and spreadsheets in particular, so you can handle data and put together simple reports.
• Be ready to explain feedback. Training auditors means giving corrections clearly and politely, so have an example of when you did that.