Operations Associate
This position is for an Operations Associate at Flavorcraft Innovations in Mumbai. The salary ranges from ₹3 LPA to ₹6 LPA.
What is the salary range
The pay for this role is between ₹3 LPA to ₹6 LPA, which is well above typical for similar jobs in the field across India.
What you will do in this role
You will engage with customers through emails, chats, and phone calls, ensuring quick and professional replies. Key responsibilities include:
- Recommending process improvements to enhance operational efficiency.
- Managing Return to Origin (RTO) cases and coordinating with logistics teams.
- Handling Non-Delivery Reports (NDRs) to reduce delivery failures.
- Coordinating with logistics partners for effective dispatches and returns.
- Maintaining accurate records of customer interactions for reporting.
Who can apply for this position
This role is open to candidates with no prior experience required. The ideal applicant should have:
- Skills in MS-Word, MS-PowerPoint, and MS-Excel.
- Attention to detail and problem-solving abilities.
- Proficiency in spoken and written English.
You should be comfortable working onsite in Mumbai.
Opens WhatsApp. Hopin sends you the application link for this role.
What skills are needed
- MS-Word
- MS-PowerPoint
- Attention to Detail
- MS-Excel
- Problem Solving
- English Proficiency (Spoken)
- English Proficiency (Written)
- Customer Support
- Management 15%
- Operations 14%
- MS-Office 14%
- Office 14%
Key skills required include proficiency in MS-Word, MS-PowerPoint, MS-Excel, strong communication, and customer support abilities. Attention to detail and problem-solving skills are also important for this position.
What is the job market like
- Similar roles Hopin tracks in Mumbai
- 16
- Similar roles Hopin tracks across India
- 103
- Openings in this role
- 2
There are a fair number of similar roles being tracked in Mumbai, indicating ongoing demand for positions in operations.
What is the application deadline
- Apply by
- 16 Nov 2026 (27 days left)
You need to apply by 16 November 2026 to be considered for this position.
How trustworthy is this job listing
- Passed Hopin's scam screen
This role has passed Hopin's scam screen and is listed as a legitimate job opportunity.
Tips for applying successfully
It helps to:
- Highlight your skills in MS-Excel, as it is commonly requested in similar roles.
- Demonstrate strong communication abilities through customer support experiences.
- Provide examples of problem-solving skills from past situations, even in academic contexts.
- Emphasize your attention to detail to strengthen your application.
Questions people ask about this role
Is prior experience needed for this role?
No prior experience is required to apply for this position.
What are the working conditions for this job?
This role requires onsite work in Mumbai.
What are the benefits aside from salary?
Informal dress code and free snacks and beverages are included as perks.