Investigation Associate
This is a full-time Investigation Associate role at Amazon in Bangalore, focused on investigating suspicious activity and identity verification issues. The post lists 3 openings, asks for 0 to 3 years of experience and states the work is onsite.
What you would be doing
- Conduct investigations into suspicious activity and work on escalations, building trust-based relationships with stakeholders as you go.
- Take suitable action to help reduce the risk from fraud or abuse patterns and trends.
- Meet daily, weekly and monthly targets, along with quality standards for your investigations.
- Escalate problems or variances in the information in a systematic way, then follow through so resolutions are actually delivered.
- Handle a wide range of duties related to identity verification, and join ad-hoc projects and assignments when needed.
- Keep up with productivity, quality and other hygiene metrics, and share inputs to improve SOPs.
Who this role is aimed at
Amazon is looking for someone with a background in transportation, risk management and data driven problem resolution. The experience range is 0 to 3 years, and the role is onsite in Bangalore.
You need to be flexible about working 24x7 shifts and flexible week-offs. Think honestly about whether that rhythm works for you before you apply.
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Skills to focus on
- Fraud Investigation
- Fraud
- Fraud detection
- Rcu
- Investigation
- MS-Excel 21%
- Office 15%
- Management 15%
- English Proficiency (Spoken) 15%
This posting asks for fraud investigation, fraud detection, RCU and investigation skills. Similar roles most often ask for MS Excel, MS Office, operations, management and spoken English, so adding those to your preparation is a sensible move.
How to get ready
- Be ready to explain, with a real example, how you spotted a pattern or a mismatch in information and what you did about it.
- Practise describing a problem you followed through to the end. The role is about delivering resolutions, not just flagging issues.
- Brush up on MS Excel, since it is the skill most asked for in similar roles and helps with working through data.
- Read up on common fraud and abuse patterns and on how identity verification works, so you can talk about them calmly.
- Prepare a clear answer on working in shifts and with flexible week-offs.
About the employer
- Open roles we track from them
- 4
- Hopin company tier
- A, well-known employer
Amazon is a well-known employer and is hiring for several roles at the moment. If this one does not fit, it is worth looking at its other openings.
Other roles in Bangalore
- Similar roles Hopin tracks in Bangalore
- 16
- Similar roles Hopin tracks across India
- 105
- Openings in this role
- 3
Hopin is tracking a fair number of similar roles in Bangalore. You have some alternatives to compare, so you can apply to this one without feeling it is your only option.
Before you apply
- Passed Hopin's scam screen
- Company rated 3.9 by 35241 employees
This listing passed Hopin's scam screen and is posted as a job listing. Amazon's company rating is 3.9 from 35241 reviews, which gives you a rough sense of how employees view it.
Questions people ask about this role
Is this role onsite?
Yes, the post states the work is onsite in Bangalore.
How much experience is needed?
The experience range is 0 to 3 years, so freshers and people with a few years of experience fall within it.
Will I have to work in shifts?
The post asks for flexibility to work 24x7 shifts and flexible week-offs.
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