International Process - CS Executive
This internship role focuses on customer service and client relationship management in an international context. Freshers can earn an in-hand salary of 25K.
Job market insights
- Similar roles Hopin tracks in Delhi
- 21
- Similar roles Hopin tracks across India
- 164
- Openings in this role
- 100
There are a fair number of similar roles available in Delhi, indicating a steady demand for customer service positions in this sector.
Your responsibilities in this internship
As a CS Executive, you will be handling customer relationships and addressing their concerns. Key duties include:
- Managing client relationships and improving customer retention.
- Providing solutions to customer problems with effective communication.
- Utilizing your voice and communication skills to enhance client interactions.
- Engaging in international BPO operations.
Who can apply for this role
This position is open to freshers and candidates with up to 5 years of experience. You must have graduated and present a hardcopy marksheet. Strong communication skills in English, both spoken and written, are essential. The job is onsite in Delhi and requires fixed night shifts with weekends off.
Opens WhatsApp. Hopin sends you the application link for this role.
Tips for standing out in your application
To strengthen your application, consider the following:
- It helps to highlight your problem-solving abilities in customer service scenarios.
- Demonstrating excellent communication skills in English is crucial.
- It can be beneficial to show any experience with client relationships, even if informal.
- Familiarity with international BPO practices can set you apart.
Key skills in demand
- Relationship
- Problem solving
- Voice
- Client relationship
- Excellent Communication In English
- Customer retention
- Communication skills
- International BPO
- Sales 48%
- English Proficiency (Spoken) 20%
- Business development 17%
- Effective Communication 17%
In addition to what is specified in this role, other commonly sought skills in similar positions include sales, effective communication, and English proficiency.
Job posting verification
- Passed Hopin's scam screen
This listing has passed a trust screening and has been confirmed as a legitimate job opportunity.
Questions people ask about this role
What is the salary for freshers in this role?
Freshers will receive an in-hand salary of 25K.
Are there fixed days off?
Yes, Saturdays and Sundays are fixed off.
How many openings are available for this position?
There are 100 openings for this internship role.