Inside Sales Executive

• Finding leads: look for new business through cold calls, email campaigns, LinkedIn and other lead channels. Qualify inbound and outbound leads and book meetings for the sales team.
• Understanding customers: learn what a customer needs, suggest suitable products or services, and give product presentations or virtual demos when required.
• Staying in touch: follow up with leads through the sales cycle and keep up relationships with prospects and current customers.
• Paperwork and records: prepare quotations, proposals and sales documents, and keep customer records and the CRM updated with your sales activity.
• Working with other teams: coordinate with Pre-Sales, Operations and Finance so new customers are onboarded smoothly. Keep an eye on market trends, competitors and customer feedback for new openings.
• Targets and reports: meet monthly, quarterly and annual targets, and send management daily, weekly and monthly sales reports. Your work is measured on qualified leads, calls and customer interactions, meetings or demos booked, conversion rate, revenue, CRM accuracy, follow-up discipline, and customer satisfaction and retention.

You need a bachelor's degree in a field such as commerce, marketing or business administration, or something related. The role asks for experience in inside sales, tele sales, business development or lead generation. Freshers with excellent communication and a strong interest in sales may also be considered.

• Strong spoken and written communication, plus negotiation and persuasion
• A customer-first mindset and good people skills
• Comfort working alone or in a team, and staying organised under pressure
• Working knowledge of MS Office: Excel, Word and PowerPoint

Helpful extras: CRM tools such as Salesforce, Zoho CRM or HubSpot, B2B sales experience, knowledge of IT, telecom, networking or managed services, and LinkedIn Sales Navigator. The job is based onsite in Bangalore.

• Practise a short, clear pitch you can say on a cold call. Record yourself and listen for filler words.
• Brush up on Excel, Word and PowerPoint. Be ready to show a simple tracker or a short slide deck you have made.
• Try a free plan of a CRM tool and learn how leads, follow-ups and notes are logged. It helps if you can describe it in your own words.
• Read a little about telecom, broadband and enterprise connectivity so you can talk to business customers sensibly.
• Keep a story ready about a time you persuaded someone or met a target, even from college, an internship or a club.