Human Resource Shared Services Associate
Info Edge is hiring a Human Resource Shared Services Associate in Delhi, a full-time onsite job posted on 21 Oct 2026. The experience range is 0 to 4 years, so freshers and people with a few years behind them both fit the bracket.
What the work involves
The post is brief, so here is what it actually says. This is an HR shared services role built around helpdesk-style work and supporting wider HR activity.
- Handle tickets through helpdesk systems, with ticket management listed as a key area and measured through KPIs.
- Support HR projects and employee communication initiatives as they come up.
- Work in MS Excel, Word, Outlook and PowerPoint, with HRMS, SAP, Oracle or Workday knowledge preferred.
Who can apply
A graduate in any discipline can apply, so you do not need an HR degree. An MBA or PGDM in Human Resources is preferred, but it is a preference and not a hard requirement.
- Comfort with ticket management or helpdesk tools
- Working knowledge of MS Excel, Word, Outlook and PowerPoint
- Familiarity with an HRMS, SAP, Oracle or Workday is a plus
- Based in, or able to work from, Delhi, as the role is onsite
Opens WhatsApp. Hopin sends you the application link for this role.
Skills to show
- HR Ops
- Ticketing
- Data management
- HR Support
- Sharing
- Query management
- Shared services
- HR operations
- Recruitment 25%
- English Proficiency (Spoken) 17%
- Talent acquisition 16%
- Resource 15%
The skills tied to this posting lean towards HR operations, ticketing, query management and data management. Lead with those on your CV before anything else.
How to stand out
- Brush up your Excel basics. Sorting, filters, lookups and simple summaries are the kind of thing that helps in data-heavy HR work.
- If you have used any ticketing or helpdesk tool, even in a college club or internship, be ready to describe how you handled a request from start to finish.
- Read up on what an HRMS does. Even a general understanding of one will help you in an interview.
- Prepare a short example of writing a clear email or notice, since employee communication is part of the job.
The employer
- Hopin company tier
- B, well-known employer
Info Edge is a well-known employer. Its rating is 3.8 from 2534 reviews, so there is a decent amount of feedback to read before you apply.
Other openings in Delhi
- Similar roles Hopin tracks in Delhi
- 14
- Similar roles Hopin tracks across India
- 56
Hopin is tracking a fair number of similar roles in Delhi, so you have comparable options to weigh against this one.
Posting check
- Passed Hopin's scam screen
- Company rated 3.8 by 2534 employees
This listing passed Hopin's scam screen and is posted as a regular job listing. Still read the details carefully, as you would for any application.
Questions people ask about this role
Is this role onsite?
Yes, the post states it is onsite, in Delhi.
Can freshers apply?
The experience range is 0 to 4 years, and the post asks for a graduate in any discipline. An MBA or PGDM in HR is preferred but not compulsory.
Which tools should I know?
The post mentions ticket management or helpdesk systems and MS Excel, Word, Outlook and PowerPoint. Knowledge of HRMS, SAP, Oracle or Workday is preferred.
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