Human Resource Professional

The post describes work aimed at improving how employees experience HR processes and systems, using feedback and data to decide what to change.

• Employee experience plans: work with a cross functional team to put process and system improvements into practice, and analyse feedback data to suggest changes.
• HR process operations: make sure HR processes run as planned with minimal manual or offline steps, track key metrics, and report KPI adherence and process effectiveness to supervisors.
• Advice and feedback channels: answer HR teams' queries on the EX framework, metrics and guidelines, and work with IS to set up feedback channels.
• Research and benchmarking: join projects, consolidate data, do basic analysis and set up benchmarking conversations, based on inputs from seniors.
• HR analytics and reporting: collect data from Units, BEFs and CoEs, create insights, and help assess compliance levels.
• Knowledge management: document HR processes end to end, including scope, RACI, KPIs and metrics, and help develop content for internal and external publications.
• Awareness and branding: run feedback channels, track survey trends, and work with support functions to inform employees about new initiatives.
• Audits and compliance: take part in internal and external audits, track compliance, flag deviations to supervisors and implement audit recommendations.

The post prefers an MBA and lists Human Resource Management as the domain. It asks for 0 to 5 years of experience, so you do not need a long work history to be considered.

The location is Bangalore and the post states the work is onsite. Skills named in the posting include HR processes, operations management, analytics and knowledge management.

• Show you can work with data. Mention any project where you collected feedback or survey responses and drew conclusions from them.
• Be ready to explain an HR process in simple steps, including who is responsible and how you would measure it. This links to the documentation and KPI work in the role.
• Brush up on basic analytics and reporting, since you may be asked how you would present trends to a supervisor.
• Read up on employee experience and employee life cycle ideas so you can talk about them comfortably.
• Keep an example ready of careful, accurate work, such as following a process or checking compliance, as audits are part of the job.