Business Advisory New Associate

The post describes this as work that helps keep online platforms safe and responsible, for clients of Accenture's Trust & Safety team. You review content and also probe AI systems, including generative AI, for quality and safety.

• Analyse and review user profiles, audio, videos and text, and investigate, escalate or resolve issues that users report or the system flags.
• Review, classify or remove content as per client guidelines, using specific tools and channels.
• Keep up with changing client policies, and with industry trends, generative AI shortcomings and developments in content moderation and responsible AI regulation and policy.
• Investigate complex content issues and pass them on to the wider Trust and Safety team.
• Write prompts to question large language models on responsible AI topics, such as medical and legal advice, then judge whether each response is appropriate, inappropriate, a refusal, or carries a disclaimer, using the client's definitions.
• Work with teammates to build a shared picture of responsible AI issues, and contribute to best practices and guidelines for moderation and AI governance.

The work is closely supervised, with detailed instructions on tasks and a narrow, set scope. You mostly interact with your own team and your direct supervisor. The post says rotational shifts may be needed. It also warns that you may see disturbing or objectionable content, including graphic, violent or sexual material, and flashing lights or high-contrast patterns. Taking part in Accenture's well-being support programme is required.

Any graduation qualifies, and the experience range is 0 to 1 years. No specific degree is named.

The qualities the post lists:

• Strong coping, emotional resilience and stress-management skills
• Good comprehension and communication, including in the language the role supports
• Ability to work objectively, without letting personal beliefs or biases affect decisions made under client policies
• Attention to detail
• Comfort analysing information from several streams
• Critical thinking and decision-making

Preferred, but not essential: real familiarity with responsible AI, internet platforms and internet culture, and awareness of political and social situations in the market and region you would support.

• Be ready to say honestly how you handle stress and difficult material. The post puts resilience first and mentions disturbing content directly.
• Read up on responsible AI and how large language models respond to sensitive questions. A few examples in your own words will show real interest.
• Practise following a written guideline exactly: classify a set of examples against clear rules and note where you were unsure.
• Prepare an example of work where small details mattered, as the role stresses attention to detail.
• Make sure you can write and speak clearly in the language the role supports, since comprehension and communication are listed.