Analyst - Operations Management

The Analyst will be involved in addressing potential operational challenges by designing suitable solutions. Responsibilities include organizing administrative tasks across various computer programs, engaging with customers, and escalating unresolved issues to supervisors. This role requires efficiency and collaboration within a team environment while adapting to any organizational changes.

This position is open to any graduate or postgraduate in a non-technical field, with a minimum academic record of 50% or above. Candidates with 0 to 3 years of work experience are encouraged to apply, including freshers. Proficiency in English, both spoken and written, as well as basic knowledge of insurance or finance is required. Applicants should also be willing to work in rotational shifts and possess skills in Microsoft Office, particularly Excel.

It helps to enhance your proficiency in Microsoft Excel as it is crucial for analyzing data. Strengthening your communication skills will be beneficial for engaging with customers and collaborating with colleagues. Familiarity with basic operations management concepts can give you an edge. Demonstrating a quick learning ability and adaptability to changes can also make a positive impression.