Technical Support Analyst

KyndrylBangalore or HyderabadPosted 40 days ago

This role involves providing technical support with a focus on the Spanish language. Candidates are expected to have B1/B2 level proficiency in Spanish.

Job reach

14 reactions on the hiring post Moderate attention

The recruitment for this role has a moderate level of attention compared to similar job postings. This suggests a fair chance of visibility among potential candidates.

Responsibilities of the technical support analyst

As a Technical Support Analyst, you will be responsible for troubleshooting technical issues and assisting customers in Spanish. You will communicate effectively with clients, utilizing your strong problem-solving skills to resolve challenges. Being part of a collaborative team, you will also ensure that customer inquiries are handled efficiently and accurately.

Who should apply for this position

This position is open to graduates from the batches of 2025, 2026, or 2027 holding a B.Tech, BE, or any 3-year bachelor's degree. Proficiency in Spanish at a B1/B2 level is required, with certifications like DELE or SIELE considered a plus. Good English communication skills and strong problem-solving abilities are also important.

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Role availability in the job market

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There are a fair number of similar roles being tracked across India, indicating a consistent demand for technical support analysts with language skills.

How to prepare for a successful application

It helps to showcase your Spanish language skills clearly in your CV. Highlight any relevant technical troubleshooting experience you have. Demonstrating logical reasoning abilities in your application can also give you an edge.

Questions people ask about this role

Is this role open to fresh graduates?

Yes, candidates from the batches of 2025, 2026, or 2027 are encouraged to apply.

What level of Spanish proficiency is required?

Candidates must have at least B1/B2 level proficiency in Spanish, both spoken and written.

Where will the job be located?

The position is available in either Bangalore or Hyderabad.

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