Voice Of Customer & Operations Internship
This is an internship opportunity in customer operations with Nippetals. The position offers a stipend of ₹10,000 per month.
Key responsibilities of the internship
The selected intern will engage with customers to gather feedback on products and services. Key responsibilities include:
- Documenting customer feedback through direct communication.
- Addressing issues related to size, fit, and exchanges.
- Resolving delivery and logistics problems.
- Managing fulfillment-related concerns.
- Communicating with customers via calls and email.
- Collaborating with the warehouse for reshipments.
- Tracking and troubleshooting essential metrics on e-commerce platforms.
Who can apply for this role
This remote internship is open to candidates who are:
- Able to commit for 6 months.
- Available to start between 16th October and 20th November 2026.
- Equipped with skills such as MS-Excel, English and Hindi proficiency, and familiarity with ChatGPT.
- Women looking to start or restart their careers are encouraged to apply.
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Compensation for the internship
The role offers a monthly stipend of ₹10,000, which aligns with typical compensation for similar internships in the remote field.
Required skills for the role
- MS-Excel
- English Proficiency (Spoken)
- English Proficiency (Written)
- Hindi Proficiency (Spoken)
- ChatGPT
- Management 15%
- Operations 14%
- MS-Office 14%
- Office 14%
Necessary skills include proficiency in MS-Excel, and fluency in both spoken and written English and Hindi. Familiarity with ChatGPT is also important.
Application timeline
- Apply by
- 16 Nov 2026 (27 days left)
Candidates must apply by 16th November 2026 to be considered for this internship.
Opportunities in the market
- Similar roles Hopin tracks across India
- 81
- Openings in this role
- 1
Nippetals is one of many companies offering roles in this field, with several similar internships available across India.
Job legitimacy
- Passed Hopin's scam screen
This posting has passed Hopin's scam screening, ensuring a focus on credible opportunities.
Tips to strengthen your application
It helps to:
- Showcase your communication skills, especially in English and Hindi.
- Highlight your proficiency in MS-Excel, as it's a key requirement for operations roles.
- Demonstrate your ability to resolve customer issues efficiently.
- Familiarize yourself with using tools like ChatGPT to draft responses.
- Convey your interest in customer service and how you can assist in improving customer experiences.
Questions people ask about this role
What are the working hours for this internship?
The internship offers flexible working hours.
Is there an age limit for applicants?
There is no age limit stated, but the role encourages women looking to start or restart their careers.
What will I gain from this internship?
Interns will receive a certificate upon completion, along with practical experience in customer operations.