Merchant Monitoring Intern

As an intern in the Risk Operations team, you will engage with merchants through emails and phone calls, ensuring effective communication. Your key responsibilities include:

• Monitoring merchant cases and addressing risk alerts.
• Gathering and verifying transaction data and necessary documentation.
• Maintaining operational records, trackers, and reports.
• Collaborating with internal teams for prompt issue resolution.

This role is open to candidates currently pursuing a Bachelor's degree in Finance, Commerce, Business, Management, Economics, or a related field. Ideal applicants will have:

• Strong communication and organizational skills.
• Proficiency in Excel and Outlook.
• A detail-oriented mindset, proactivity, and a willingness to learn.

To enhance your application for this role, consider the following tips:

• It helps to showcase your communication skills through relevant experiences or projects.
• Highlight your organizational abilities, perhaps by discussing previous roles or coursework.
• Familiarize yourself with Excel functionalities, as this is an important tool for the position.
• Demonstrating a proactive approach in your studies or volunteer work can make a positive impression.