KPO - UK Health Insurance Process -VOICE
Skyscraper Consulting is hiring for a full-time UK health insurance voice process (KPO) in Pune, with 10 openings. The post says freshers can apply, and the work is onsite in Kharadi.
What the work involves
The post is for a voice process serving UK insurance, so the job is spoken communication, not written or technical work. It says little beyond that, so ask about the daily routine at the interview.
- Work on a UK insurance voice process, with excellent verbal communication named as the main need.
- Work the UK shift, which the post describes as mostly day-shift, with a last logout of 12.30am.
- Take any two days off in the week.
Who can apply and what to expect
- Experience: 0 to 2 years, and the post specifically invites freshers.
- Education: the post mentions graduates.
- Skill: excellent verbal communication, which the post repeats several times.
- Location: onsite in Kharadi, Pune. Cabs are available.
- Pay: the post mentions 27K+ incentives.
Check that a shift ending as late as 12.30am works for you before applying.
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Similar roles around India
- Similar roles Hopin tracks in Pune
- 7
- Similar roles Hopin tracks across India
- 119
- Openings in this role
- 10
Hopin is following a sizeable number of comparable roles across India, so this is a common type of opening. If the shift or location does not suit you, you can compare it with others.
Getting ready for a voice-process screening
- It helps to practise speaking clearly and at an even pace. Record yourself answering a question and listen back.
- Be ready to talk about a time you explained something to someone who was confused or unhappy.
- Learn the basic terms of health insurance, such as policy, premium and claim, so the subject does not feel new.
- Think through how you would manage a late-evening finish and the commute to Kharadi, and be ready to say so if asked.
Skills in focus
- Voice process
- Chat Process
- Health insurance
- Customer care
- Application
- SEM
- Customer service
- Semi voice
- Office 19%
- Operations 17%
- Management 15%
- Coordination 13%
This role is tagged with voice process, customer service and health insurance. Similar roles more often ask for office work, operations, coordination and MS-Excel, so spoken communication is what sets this one apart.
Screening status
- Passed Hopin's scam screen
This listing cleared Hopin's scam check and appears as a regular job listing. You should still read the full terms before accepting any offer.
Questions people ask about this role
Can freshers apply for this role?
Yes. The post invites freshers with excellent communication, and the experience range given is 0 to 2 years.
What are the shift and timing details?
It is a UK shift that the post describes as mostly day-shift. The last logout is 12.30am, and you get any two days off. Cabs are available.
Where is the job and is it onsite?
The job is in Kharadi, Pune, and the post states it is onsite. There are 10 openings.
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