Jr. Associate ORM

In this role, you will help manage customer concerns by escalating them to the relevant internal teams as needed. You will also focus on crisis management and reputation management, ensuring a positive brand image. Strong attention to detail and good typing speed are vital for executing these responsibilities effectively. Familiarity with tools like Sprinklr will be beneficial for managing online interactions.

This internship is open to final-year students or freshers from any discipline. Candidates should have a keen interest in online reputation management and customer experience. Experience is not required, making it suitable for those with 0 to 1 years of experience. Ideal applicants should possess a strong attention to detail and good typing skills.

It helps to demonstrate your interest in crisis management and customer experience in your application materials. Highlight any relevant coursework or projects related to brand management or online reputation. Strong English proficiency, both written and spoken, will support your ability to communicate effectively in this role. Lastly, familiarity with digital marketing concepts can be a plus for demonstrating your understanding of the broader landscape.