International Chat Executive
This role involves providing customer support using chat and email, focusing on resolving queries efficiently. Opportunities are available for freshers and experienced candidates, with 100 openings.
About the company
- Open roles we track from them
- 2
Arise is hiring for multiple positions, indicating a robust demand for talent in their customer support operations.
Key responsibilities of the role
The International Chat Executive role primarily requires delivering outstanding customer support through chat and email. The candidate will focus on:
- Resolving customer queries effectively and efficiently.
- Maintaining high standards of service excellence.
- Creating a positive experience for customers in a fast-paced international setting.
Opens WhatsApp. Hopin sends you the application link for this role.
Who can apply and what is required
This internship position invites applications from HSC graduates as well as freshers and experienced candidates. No prior experience is necessary, but candidates should be comfortable in an onsite work environment in Indore. Strong communication skills are essential for success in this role.
Tips for enhancing your application
It helps to focus on the following points when applying for this role:
- Highlight any previous customer support experience you have, especially in chat or email contexts.
- Demonstrate effective communication skills, particularly in English, both written and spoken.
- Show enthusiasm for working in a fast-paced environment, as well as your capability to resolve customer issues swiftly.
- If you have experience with voice processes or BPO environments, make sure to mention it.
- Stay updated about international customer service trends to discuss during interviews.
Key skills for success
- Hiring
- Voice process
- Chat Process
- Non voice
- BPO
- International Chat Process
- US process
- International BPO
- Sales 48%
- English Proficiency (Spoken) 20%
- Business development 17%
- Effective Communication 17%
Essential skills for this role include proficiency in chat and voice processes, customer service experience, and effective communication.
Role availability in the market
- Similar roles Hopin tracks in Indore
- 3
- Similar roles Hopin tracks across India
- 163
- Openings in this role
- 100
There are dozens of similar roles currently available across India, reflecting a strong job market for customer support positions.
Trust factor
- Passed Hopin's scam screen
This role has passed Hopin's scam screen, confirming its legitimacy as a job listing.
Questions people ask about this role
What are the working hours for this role?
The specific working hours have not been stated in the job posting.
Is prior experience required for this position?
No prior experience is required, making it suitable for freshers.
What types of support will I provide in this role?
You will provide customer support primarily through chat and email.