Customer Relationship Management

HDFC SecuritiesRemotePosted 4 days ago

This role involves managing customer relationships and supporting banking product sales. It offers a fixed salary of up to ₹18,000 in hand per month.

About HDFC Securities

Hopin company tier
B, well-known employer

HDFC Securities is a well-known employer in the financial services sector, recognized for its commitment to fostering strong customer relationships.

What you will be doing

As a Customer Relationship Management professional, you will focus on maintaining positive customer relations, addressing customer queries, and facilitating banking product sales. Your duties include account opening, hands-on support for customers, and follow-up communications, all without sales targets.

Who can apply

This position is open to both freshers and experienced candidates with a graduation degree. It offers the flexibility of working from home, with no age limit for applicants. Basic system requirements are needed, including Wi-Fi, and the role is available across India.

Apply on WhatsApp

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How to stand out in your application

  • It helps to demonstrate strong communication skills, as handling customer queries is a key responsibility.
  • Emphasize your ability to manage customer relationships and provide effective support.
  • Consider showcasing any experience with banking products, even if informal, to strengthen your application.
  • Being familiar with basic IT setups for remote work can also be beneficial.

Position assurance

This role has passed the initial screening process, ensuring a level of trust and transparency in the job listing.

Job market overview

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There are dozens of similar roles available across India, reflecting a sustained demand for customer relationship management professionals.

Questions people ask about this role

What is the work schedule for this role?

The work schedule includes a 9-hour shift from 9:00 AM to 6:00 PM, with a fixed day off on Sunday and bank holidays.

Is there a target for sales in this role?

There are no sales targets associated with this position.

What are the salary details for this role?

The salary for this position is up to ₹18,000 in hand per month, with additional incentives based on performance.

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