Business Development Associate

• Call the leads that sit in the CRM, find out what each person wants from career up-skilling, and recommend the course that matches.
• Work towards revenue targets set for the team and the organisation.
• Look for cross-sell and up-sell openings with existing customers, and ask those customers for references that widen the sales pipeline.
• Record every customer interaction in the CRM.
• Handle support for your assigned leads from pre-sales through post-sales, follow up with them, and research new prospects.
• Learn what customers need in your assigned geography, and use past customer feedback to help improve the future product portfolio.

The post says no experience is required, so freshers can apply. The job is onsite in Bangalore, and there is one opening.

• Strong spoken and verbal communication, plus the ability to persuade and negotiate.
• Composure when pressure is high, and comfort working alongside a team.
• A quick learner who pays attention to detail and stays self-motivated.
• Reasonable hands-on exposure to a CRM such as Salesforce or Zoho.

The listed skills are Business Development, Interpersonal skills and Effective Communication.

• Practise a two-minute pitch where you ask about a person's goals first and then recommend one course. Calling leads is the core of this job.
• Get comfortable with a CRM. Even a free trial of Zoho or similar will let you describe logging calls and follow-ups with confidence.
• Prepare one or two examples where you persuaded someone or handled a difficult conversation, from college, a club or a part-time task.
• Be ready to talk about targets: how you track progress and what you do when you fall behind.
• Practise speaking clearly and calmly, since the role is built around conversations with prospects.