Analyst
This is a full-time Analyst job at eClerx in Chennai, and the post says it is onsite. The post also asks for flexibility on rotational shifts, including evenings, weekends and holidays, so check that before anything else.
About the hiring
- Open roles we track from them
- 2
eClerx is hiring for several roles at the moment, not just this one. If this Analyst role is not quite right, it may be worth looking at its other openings.
What the post says about the work
The post does not list day-to-day duties for this Analyst role. What it does describe is the kind of work it expects you to handle, which is customer service and sales, ideally in a call center setting.
- Work in rotational shifts, which can fall in the evenings, on weekends and on holidays.
- Handle several things at once, decide what comes first and manage your own time.
- Solve problems and think on your feet.
Opens WhatsApp. Hopin sends you the application link for this role.
Who this suits and what you need
- Experience: the listing is pitched at 0 to 2 years of experience. The post asks for previous experience in a customer service and sales role, preferably in a call center.
- Schedule: you must be able to work rotational shifts, including evenings, weekends and holidays.
- Skills: multitasking, prioritising, time management and strong problem-solving.
- Location: Chennai, onsite.
Screening and company reviews
- Passed Hopin's scam screen
- Company rated 3.1 by 7077 employees
This listing passed Hopin's scam screen. eClerx has a rating of 3.1 from 7077 reviews, so it helps to read a few recent reviews and judge for yourself.
How it compares across India
- Similar roles Hopin tracks in Chennai
- 4
- Similar roles Hopin tracks across India
- 25
Hopin is tracking a fair number of similar roles across India. You are likely to have other options to compare this one with.
Skills in this posting
- Customer Service
- Center
- Management
- Site Engineering
- Inbound
- Verbal Communication
- Computer Skills
- Servicing
- Consulting 16%
- Research 16%
- English Proficiency (Spoken) 11%
- Microsoft 11%
This posting is tagged with Customer Service, Inbound, Verbal Communication and Computer Skills, among others. Similar roles more often ask for Management, Consulting, Research, spoken English and Operations, so those are worth showing too if you have them.
How to stand out
- Spell out any customer service or sales work you have done, even if short, and say whether it was in a call center.
- Be ready with one or two real examples of juggling several tasks and deciding what to do first.
- Think of a time something went wrong and you fixed it quickly. Problem-solving on the spot is something the post stresses.
- Be clear about your comfort with shift work, including evenings and weekends. It helps to answer that plainly if asked.
- Practise speaking clearly and calmly, since inbound customer service skills and verbal communication show up in the skills tied to this posting.
Questions people ask about this role
Is this Analyst job onsite or remote?
The post states it is onsite, and the location is Chennai.
How much experience does it need?
The listing is for 0 to 2 years of experience. The post asks for previous customer service and sales experience, preferably in a call center.
Will I have to work evenings or weekends?
Yes, it is possible. The post asks for flexibility to work rotational shifts, including evenings, weekends and holidays.
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